During the coronavirus pandemic, providing the full range of digital services to customers has become a priority in many industries. The function responding to the fast-evolving market trends of digital channels and online sales was transformed into a department at Telenor to be headed by Zsuzsanna Varga-Hering in the future. Zsuzsanna joined Telenor as Head of Office for the same function in September 2016. Earlier, she worked for international and Hungarian creative communication agencies.


The pandemic has changed phone usage habits and has influenced where and how people communicate. Based on mobile internet usage data, Pest county, the Lake Balaton and counties close to national borders were the most popular domestic holiday destinations of Hungarians this summer. In terms of foreign trips, Germany, Austria and Croatia topped the list of destinations. Telenor customers used 59 million GB of data this summer, which is 35% more than the year before. The length of voice calls increased by 10%, as revealed by Telenor’s report comparing summer traffic data in 2020 vs 2019.


Under a new agreement entered into by the two companies, Telenor MyTV subscribers will maintain their access to RTL’s Most+ exclusive content. Users of the online platform will be able to watch the episodes of several popular series before they are aired on TV.