Telenor reopens second upgraded shop in Várpalota

Mobile operator has new design and new site from 3 August 

Telenor has continued its shop upgrade program in Várpalota. After the iconic Astoria Telenor Shop reopened in late May, the Telenor shop in Várpalota is the operator’s second fully upgraded shop in Hungary. 

The new shop design was created by multiple award-winning Hungarian architect studio Pyxis Nautica. Based on the new concept, visitors enter an interior featuring a friendly café-like atmosphere rather than a rigid and sterile shop environment. Birch plywood furniture also contribute to the streamlined, environmentally-conscious design. 

High-quality customer service has been a strategic priority for Telenor for years. As a result, the shop was transformed with the enhancement of the customer experience and the sales experience in mind. 

“Although the popularity of online services grew tremendously during the lockdown, personal contact is still important for our customers and we can also provide them with the most efficient support in person. If shop staff work in a motivating environment, customers will also benefit. We are very proud that the Várpalota shop has been our second outlet upgraded in Hungary”, said Árpád Németh, Head of South West Region at  Telenor Hungary.

The redesigned shop moved to a new site at Gárdonyi utca 41. where it was reopened for old and new customers on 3 August.