Press Releases

Online quiz and chatbot from Telenor on Safer Internet Day

Where can the victims of online abuse get help? Is there a situation when you don’t have to ask for people’s permission to take a photo or video of them? You can test your internet skills by answering such and similar questions in the online test published by Telenor on Safer Internet Day. Teenagers can learn more about online safety in a playful way using the chatbot app “ChatStory – Your Story”.

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Wangiri: call scam hits Hungarian mobile subscribers

Telenor and its customers put in place effective protection against scammers

Last weekend, Hungarian mobile customers were hit by a Wangiri-type scam where missed calls are being made from far-flung countries to encourage people to call back expensive international numbers. The scammers earn money after international, potentially premium-rate, calls. During the weekend, Telenor’s network received over 100,000 such calls but the operator blocked these numbers immediately to protect its customers.

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Telenor launches VoLTE

The new technology featuring HD voice quality offers a call setup time 2 or 3 times faster than its predecessors.

The Voice over LTE (VoLTE) technology recently launched by Telenor offers faster call setup and better voice quality enabling customers to simultaneously make a voice call and enjoy the benefits of Hipernet 4G data access.

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Tips for fighting e-mail scam

Similarly to other companies, Telenor Hungary has also faced the issue of fraudsters distributing false payment notices in its name to trick customers into sending money or disclosing their personal data to them. This problem affects not only the operator’s customers but all Hungarians, as criminals tend to send their e-mails on a random basis. In response to this, Telenor Hungary has launched an education campaign for the Hungarian public and filed a report with the police regarding the e-mail scam.

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Number porting is fast, easy and free - Telenor welcomes new customers who want to port their numbers with discounts

Customers wishing to switch operators keeping their old phone number can have their number ported free of charge, with one-stop shopping in a few days’ time. As part of Telenor’s new year offer, the provider exempt customers from their first monthly fee if they commit to a Telenor Blue+ tariff when porting their number. In addition, they are offered a selection of smartphones available for HUF 0.

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